FAQ

The pandemic's exceptional situation forced us to postpone developing the Notio app for the Android platform. As a result, we do not have a release date for the year 2021. For now, the only way to use Notio is with an iOS device.

We will keep our customers informed of any developments.

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No. However, you can control the Notio with your iPhone to start and stop recording data. Also, you can use the button directly on the Notio device.

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The Notio application was initially designed and optimized for iPhones. It can also work on iPads (in portrait mode only). Both devices must work with iOS 11 operating systems or higher.

Problems pairing your iOS device with the Notio? Please, contact us. 

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The main reason for using a speed sensor, rather than GPS speed, is that there is a slight lag between speed acquisition through a GPS and power recording with the power sensor. This lag is significant enough to distort CdA values. Also, the accuracy of the speed may vary depending on the GPS device, the chosen mode, and the obstacles. This variation will also distort CdA values.

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Yes. Notio can be used without a Garmin device. Recording can then be controlled directly from the Notio using the side button (double click to start / double click to stop recording your ride) or from the Notio App through an iOS device. 

An iOS device such as an iPhone or iPad is mandatory to pair your Notio with the ANT+ sensors and access your data stored in the Notio.

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Garmin Notio Data field is compatible with the following Garmin Edge models : Edge® 130, Edge® 130 Plus, Edge® 520, Edge® 520 Plus, Edge® 530, Edge® 820, Edge® 830, Edge® 1000, Edge® 1030, Edge® 1030 Plus, Edge® 1030 Bontrager, Edge® Explore 820, Edge® Explore 1000.

To add the Notio data field in your Garmin head unit, click HERE.

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Yes. Among cycling computer manufacturers, Garmin is the only company that provides the ANT+ aero field capable of displaying the Notio data field values, CdA and wind speed. Garmin, among other reasons, offers the largest selection of GPS cyclometers on the market.

If you don't own a Garmin, click HERE.

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An iOS device is not required while you ride. The Notio can be paired with a Garmin unit or even working on its own. 
iOS device is mandatory to configure the Notio (pre-ride), retrieve the data from it (post-ride) and synchronize it to the cloud.

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Notio currently supports iOS 11 and higher. 

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The Notio is water resistant but we do not recommend riding with it under rain.

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Notio can record a lot of useful data without a power meter. However, in order to get your CdA, you will need one. Be aware that some power meters have stronger signal than others. Furthermore, a power meter that is more precise will generate a more precise CdA. That is why we strongly recommend the use of dual-sided power meters.

To consult the list of power meters tested so far by Notio, click HERE.
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Your power meter must work under an ANT+ signal protocol. We highly recommend using the Notio with a dual-sided power meter. They are more accurate and repeatable. Furthermore, it will generate a more accurate CdA, and the results will be more reliable.

Below is a list of some of the well-known power meters on the market that we've officially tested* :

Good to excellent signal
SRM Origin | excellent signal
Power2max type S | excellent signal
4iiii Precision L | excellent signal
4iiii Precision LR | excellent signal
FSA Powerbox | excellent signal
Quarq Riken | excellent signal
Assioma Duo pedals | excellent signal
Garmin Vector 3 | excellent signal
Dura Ace FC-R9100-P | excellent signal

Variable to good signal
Garmin Vector 2 |good signal
Stages L 3rd Gen | good signal
Stages LR 3Gen |good signal
Powertap G3 | variable
Power tap P1 dual side | good signal
Powertap P2 dualside | variable

Poor to variable signal
Stages L 2nd Gen | poor signal

Inquiries with your power meter? Please, contact us.
* Last update : April 2019

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With the purchase of a Notio, we include a micro USB cable and Bar Fly 4 TT and road brackets. Both brackets are Garmin and GoPro mount ready.

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13,6 cm length x 8.8 cm height x 2.9 cm width for 80g.

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The shape of the Notio device has been studied according to the CFD (Computational Fluid Dynamics). It's been proven that it has no impact on the aerodynamics of the bike in a wind tunnel.

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Before proceeding with the purchase of the Notio, it is essential to know the requirements necessary for optimal performance. We recommend you to have :

• iOS device with iOS 11.0 and higher
• Dual-sided ANT+ power meter
• Garmin GPS computer (for the Garmin Notio data field)
• ANT+ speed sensor
• Mac OS X (10.10 +) or Windows (10+, 64 bits version) computer (for Golden Cheetah Notio)

Inquiries about the basics requirements? Please contact us.

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As long as they work under ANT+ protocol, all the following sensors can be used with the Notio: Shimano D-Fly (Di2), power meter, speed, speed cadence, cadence and heart rate monitor.

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It allows you to analyze the efficiency of an object irrespective of its size or velocity.

In fluid dynamics, the drag coefficient is a dimensionless quantity that is used to quantify the drag or resistance of an object in a fluid environment, such as air or water. The drag coefficient is always associated with a particular surface area.

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The Notio App has some summary data to look at post ride so you can make equipment choices in the field. If you wish to analyze your ride data in more detail we have a Golden Cheetah Notio version which has preset tabs that display data. You can download Golden Cheetah Notio version once you purchase a product.

For more informations on Golden Cheetah Notio, consult our Knowledge base HERE.
For specific data analysis inquiries, please contact us.

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You can synchronize your Golden Cheetah Notio with several training platforms such as Strava or Training Peaks. However, only your regular data will be displayed, not the Notio specific data.

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SHIPPING
We usually ship 1 to 3 business days after we received your order and your payment is confirmed. We will send you a shipping confirmation and tracking code as soon as we have handed your order to the shipping company.

EU ORDERS
All European orders are shipped from Danemark using GLS. Such shipping is free of charge; countries outside the EU (for example, Norway and Switzerland) may apply additional import duties or taxes. Moreover, customs clearance may add extra transit time. Additional fees are the buyer's responsibility.

WORLDWIDE ORDERS
Orders are shipped from Canada using FedEx. Such shipping is free of charge; additional import duties or taxes may apply. Moreover, customs clearance may add extra transit time. Additional fees are the buyer's responsibility. 

It is not possible to deliver to freight forwarders, hotels, PO Boxes or army BFPO. We don't ship on either weekends or public holidays.

Inquiries about your order? Please contact us.

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You didn't receive our confirmation email for several reasons. The most common being a mistyped email address or an email domain that has strict filter policies. 

Contact us and we will be happy to help. 

Before doing so, make sure the following information is being part of your email :

• The email address you used to make the order
• The date you ordered
• The last four digits of your credit card used to make the order

We need this information to quickly locate your order and make the appropriate fixes to ensure you get your Notio order updates.

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1 year

All orders come with technical support and a one-year warranty from the date of purchase should there be any manufacturing defects. It doesn't cover damage caused by accidents or unauthorized modifications.

Check our Limited warranty for complete details.

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